Billing

Overview

Redivis offers a simple, predictable billing structure to pay for the associated costs in storing and querying your organization's data. Specifically, your organization will pay a flat fee of $0.15/GB, per month, for all datasets owned by the organization.

This price include unlimited query jobs for all researchers working with your data, as well as unbounded storage for data derivatives in researchers' projects. Your organization will only ever be charged based on the data it stores, allowing you to accurately predict costs while disentangling them from researcher behavior.

Data storage costs are always pro-rated. For example, if you upload (or delete) a 100GB dataset halfway through the month, you will only be charged the equivalent of 50GB for that dataset, that month.

You can view your current usage and predicted costs on the billing section of the administrator panel.

View usage and billing information on the billing section of the administrator panel.

Free tier

All organizations are granted 100GB of free storage. For many organizations, they'll never exceed this limit, and won't need to manage storage-related costs.

In order to exceed the free storage limit, your organization will need to set up billing (see below). The free tier will still be taken into account when computing the bill — your organization will only be charged for storage above the free tier.

Setting up billing

To set up up billing, navigate to the Payment settings tab. You can choose between a credit card and direct ACH debit; some organizations may also have the option for invoiced billing.

To enable billing, provide the relevant information as well as an email address to send invoices. Your organization will automatically be billed at the end of every month, shortly after midnight (UTC).

Viewing and paying invoices

You can view current and past invoices on the Invoices tab. You can double click on any of the listed invoices to view itemized details and make any necessary payments.

Invoices tied to a credit card or bank account will be automatically marked as paid. If your organization has opted for invoiced (net 30) billing, you must manually pay these invoices within 30 days. Double click on the invoice item and follow the instructions for remitting payment.

View current and historic invoices on the "Invoices" tab of the billing panel